Services & Support
National Service Call Center (NSCC)
We at Com-Tec are proud of our reputation in the industry for our superior customer support services.
To meet the needs of our customers at any time, we have now expanded our service hours to provide customers full service assistance 24 hours a day, seven days a week at our National Service Call Center (NSCC).
We are proud of our track record at NSCC for providing the correct components, coordinating integration and being ultimately responsible for the complete operation. With systems ranging from small business security systems to large integrated correctional facilities, we have built our reputation on product excellence, on-time performance and superior customer service.
Our Services at the NSCC include:
Preventative Maintenance Contracts
Ensures that our customers will always be protected
24/7 Emergency Repairs
Help at any hour for Programmable Logic Controller, Door and gate Control, Recoding and Storage, Audio and paging Systems, Camera and CCTV Systems
Replacement Parts
Provides accessibility to parts when needed for Touch Screen Monitors, Computers, PLCs, CCTV, Paging Systems, Door Controls and Card Access among others
Technical Training
Instructional training for our customers so they are empowered to solve any issue that may arise within their organization. Customers benefit from our on-site User Training Program or when they sign up for an In-House Technical Training session.
Support Services
Our certified field technicians are always available 24/7 to assist our customers with issues including: Audio/Video, Duress Alarm Systems, Lightening Strike Repairs, Local Service Centers, Logic Control Programming, Service Contracts, Door/Gate Control Systems and assistance with Preventive Maintenance Contracts
Call us today at the NSCC and experience true customer service at 1-888-206-6774.
One call is all you need to make to see true results to all your issues.
